Ong66 Terms and Conditions – Complete Platform Usage Guide

By registering an account, logging in, or using any part of the platform ong66 (website, mobile app, or related services), you automatically agree to be bound by these Terms and Conditions, our Privacy Policy, and all game guidelines published from time to time.

These terms constitute a binding agreement between you as the user and the management of ong66. If you disagree with any part of this document, please stop using the platform immediately and contact our support team for assistance with withdrawing your account balance.

To register and use the platform ong66, you must meet the following eligibility requirements without exception:

• Aged 18 years of age or older at the date of registration. ong66 operates a strict zero-tolerance policy toward underage users.
• Acting on your own behalf and not as a representative or agent of any third party.
• Not appearing on any prohibition or restriction list imposed by any relevant regulatory body.
• Playing with personal funds that are legally obtained and not derived from any illegal activity.
• Have full legal capacity to enter into a binding agreement under the laws of your country of residence.

ong66 reserves the right to request proof of age and identity at any time. Age verification is part of the KYC (Know Your Customer) process implemented to protect all users and ensure compliance with applicable regulations.

Each user is only permitted to hold one (1) active account on the platform ong66. Holding multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances, wins, and bonuses held within them.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, mobile number, and active email address. This information is used for identity verification, withdrawal processing, and account-related communications.

The account verification (KYC) process requires submission of documents such as:

• A copy of your identity card (MyKad) or a valid passport.
• Proof of bank account (bank statement or screenshot of account details) matching the account holder's name.
• Proof of address (recent utility bill or bank statement) if required.

Account verification is a mandatory requirement before your first withdrawal can be processed. ong66 reserves the right to withhold withdrawal processing until the KYC process is fully completed, in order to safeguard each member's funds.

ong66 accepts deposits via a variety of secure and trusted payment methods, including FPX online banking, local bank transfers, and digital wallets available in Malaysia. All financial transactions are processed through channels protected by 256-bit SSL encryption.

Deposit:

• Minimum and maximum deposit limits are set according to your chosen payment method and displayed during the deposit process.
• Deposits are typically credited to your account within minutes of transaction confirmation.
• Ong66 does not charge any processing fees for deposits; however, payment providers may apply their own charges.
• Deposited funds may only be used for gaming purposes on the ong66 platform.

Withdrawal:

• Withdrawals are only processed to a verified bank account held in the same account holder's name.
• Minimum and maximum withdrawal limits are displayed in the Finance section of your account.
• Withdrawals that meet all required conditions are processed within the timeframe stated in the platform's FAQ section.
• VIP members enjoy higher withdrawal limits and priority processing.

All bonuses and promotions offered by ong66 subject to the wagering requirements (rollover) clearly stated on each promotion's page. It is your responsibility to read and understand these terms before accepting any bonus.

• The welcome bonus is available to new members making their first deposit only.
• Each bonus may only be claimed once unless otherwise stated in the promotional terms.
• Wagering requirements must be met within the specified time limit. Expired bonuses will not be extended.
• Ong66 reserves the right to cancel or modify any promotion at any time with reasonable notice.
• Any attempt to abuse the bonus system, including the use of multiple accounts or player collusion, will result in the cancellation of all bonuses and account closure.
• Bonuses cannot be transferred between accounts or converted directly to cash without meeting the wagering requirements.

All games on the platform ong66 are operated using Random Number Generator (RNG) technology that has been certified by independent international certification bodies. This ensures every game outcome is fully random and free from any manipulation.

• Game results are final once a round ends and cannot be disputed on technical grounds unless there is clear documented evidence of a system failure.
• Any technical disruption during gameplay will be resolved based on ong66's server records, which are considered the official and binding record.
• Minimum and maximum betting limits vary by game type and are shown within the game interface itself.
• Live Casino is subject to additional rules set by the respective game providers, available in the game's help section.
• Ong66 reserves the right to remove any game from the lobby for maintenance, updates, or business reasons without prior notice.

The following activities are strictly prohibited on the platform ong66 and may result in account closure, forfeiture of funds, and legal action where necessary:

• Money laundering: Using the platform to conceal or convert funds obtained through illegal means.
• Fraud: Any form of fraud, including the use of stolen credit card details, chargeback abuse, or manipulation of payment systems.
• Collusion: Colluding with other players to gain an unfair advantage in games, particularly poker and live table games.
• Use of external software: Using bots, automation software, card scanners, or any external tools to gain an unfair advantage in games.
• Bug exploitation: Intentionally exploiting technical bugs or system vulnerabilities to gain an unfair advantage.
• System disruptions: Any attempt to hack, disrupt, or manipulate ong66's systems, servers, or databases.
• Bonus abuse: Using multiple accounts or other means to claim more bonuses than permitted.

ong66 reserves the right to suspend or close any account for the following reasons:

• Violation of any provision within these Terms and Conditions.
• Suspicion or confirmation of involvement in fraudulent activity or money laundering.
• Failure to complete the KYC verification process within the specified timeframe.
• Closure request by the relevant regulatory authority.
• Detection of multiple accounts owned by the same individual.

You may also close your own account at any time by contacting the support team ong66. Valid account balances will be processed for withdrawal after final verification, provided all withdrawal conditions have been met and there are no active investigations on the account in question.

ong66 is not liable for any indirect, incidental, or consequential losses arising from use of the platform, including but not limited to:

• Loss of funds resulting from unsatisfactory game outcomes — this is a risk you accept when you play.
• Service disruptions due to scheduled maintenance or events beyond ong66's control.
• Unauthorized access to your account resulting from your own negligence in safeguarding your login credentials.
• Processing delays caused by third parties including banks and payment providers.

Maximum liability ong66 to any user under any circumstances is limited to the total amount deposited by that user within the 30 days preceding the claim.

ong66 is committed to responsible gaming practices. Our platform provides a range of tools to help you maintain control over your gaming habits:

• Deposit Limits: Set daily, weekly, or monthly deposit limits in your account settings.
• Betting Limits: Set the maximum amount you can wager in a single session.
• Temporary Break: Take a break from gaming activity for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: The option to permanently self-exclude from the platform if you feel you need assistance.

If you or someone you know is experiencing issues related to problem gambling, please seek professional help. For more information, visit the Responsible Gaming our.

ong66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments involving material changes will be communicated to members via their registered email or in-platform notification at least 7 days before taking effect.

Continued use of the platform after the amendment's effective date is considered acceptance of the revised terms. If you disagree with the changes, you have the right to close your account before the effective date and withdraw any eligible balance.

The latest version of our Terms and Conditions is always available on this page with a clear last-updated date for your reference.

If you have any questions regarding these Terms and Conditions or need further clarification on any provision, the ong66 support team ong66 here to assist you 24 hours a day, 7 days a week.

Contact us via the live chat available on the platform, or visit the FAQ our FAQ for answers to commonly asked questions.

Support email: [email protected]